Question 1

Do I qualify for home visits?

Accepted Answer

If you are unable to leave the home without considerable help from another person or an assistive aid (like crutches, walker, or wheelchair) you would qualify for this service. If you have questions regarding your specific situation, please call us to discuss.

Question 2

If I qualify, what can I expect next?

Accepted Answer

A board-certified nurse practitioner (under the direct supervision of a medical doctor) will visit you in your home. We see patients in group homes and assisted living facilities too. The initial visit takes a minimum 60 minutes to conduct a thorough past medical history, physical exam, medication review and ordering initial labs/diagnostic tests if needed. You will also sign some documents, like a consent form so you may receive our medical treatment and we can request records from your current/past medical team members.

Question 3

Does my insurance cover home visits?

Accepted Answer

Yes, most insurances cover housecalls, and we will verify your insurance coverage prior to the initial visit.

Question 4

How often will I be seen?

Accepted Answer

Primary care patients are typically seen every one to three months depending on their medical needs. If you prefer to have visits spaced out even more, this can be discussed with the provider at the initial visit.

Question 5

Do we see patients in the hospital or skilled nursing facilities?

Accepted Answer

No, the healthcare professionals in those facilities will provide your care. We will request your records upon discharge and schedule a visit for you to be seen in person within 72 hours of your release.

Question 6

What areas of East Tennessee do you serve?

Accepted Answer

Currently, we only serve Claiborne County. Please continue to check here periodically as we expand into other counties.

Question 7

Do you provide care after hours?

Accepted Answer

For current patients, we are on call 24/7 by phone and provide home visits in select patient situations after hours. We prioritize provider safety and do not conduct home visits when it’s close to dark or in inclement weather.

Arriving At Your Doorstep Fall 2026!

Frequently Asked Questions

Do I qualify for home visits?

If I qualify, what can I expect next?

Does my insurance cover home visits?

How often will I be seen?

Do we see patients in the hospital or skilled nursing facilities?

What areas of East Tennessee do you serve?

Do you provide care after hours?

If you did not find the answer to your question, please call us at 423-820-8318!

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