Frequently Asked Questions
Per Medicare (2024), if you are unable to leave the home without considerable help from another person or an assistive aid (like crutches, walker, or wheelchair) you would be deemed homebound and qualify for this service. If you have questions regarding your specific situation, please call/email us to discuss.
A board-certified nurse practitioner (under the direct supervision of a medical doctor) will visit you in your home. We see patients in group homes and assisted living facilities too. The initial visit takes about 60 minutes to conduct a thorough past medical history, physical exam, medication review and ordering initial labs/diagnostic tests if needed. You will also sign some documents, like a consent form so you may receive our medical treatment and we can request records from your current/past medical team members.
Yes, most insurances cover housecalls, and we will verify your insurance coverage prior to the initial visit. We currently only accept Medicare and Medicaid. We will update this site as we contract with Advantage plans such as Humana, Blue Cross, Cigna, and more in 2025.
Primary care patients are typically seen monthly by the nurse practitioner. If you prefer to have visits spaced out more, this can be discussed with the provider at the initial visit.
No, the healthcare professionals in those facilities will provide your care. We will request your records upon discharge and schedule a visit for you to be seen within 72 hours of your release.
Currently, we only serve Claiborne County. Please continue to check here periodically as we expand into other counties.
We are on call 24/7 by phone and provide home visits in select patient situations after hours. We prioritize provider safety and do not conduct home visits when it’s close to dark or in inclement weather.